Legal
Privacy Policy
Effective date: June 25, 2026
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, pet profiles, payment information, and location data. We also collect information automatically, including device information, log data, and location data when you use our services.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services; process transactions; communicate with you; ensure safety and security; and comply with legal obligations. For pet care providers, we use location data to facilitate GPS dispatch and route optimization.
3. Information Sharing
We share your information with pet care providers to fulfill service requests, with service providers who perform services on our behalf, and when required by law or to protect our rights. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at hello@groomber.com.
6. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date. Continued use of our services after such changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at hello@groomber.com.